InBound Call Support: Database-driven screen pops for seamless click-to-dial
InBound Call Support is a Chrome extension that offers database-driven screen pops and click-to-dial functionality. This integration app is designed to seamlessly integrate with various back-office applications such as Salesforce.com and Zendesk, leveraging their APIs to provide valuable information to users.
With InBound Call Support, users can easily search any internal database using the extension's intuitive interface. The app presents the search results in a new window, allowing users to quickly access relevant information without interrupting their workflow.
One of the standout features of InBound Call Support is its ability to recognize phone numbers presented in Google Chrome. The app transforms these phone numbers into clickable links, enabling users to initiate calls with a single click. This click-to-dial functionality enhances productivity and streamlines communication for users.
In summary, InBound Call Support is a powerful Chrome extension that seamlessly integrates with back-office applications, providing database-driven screen pops and click-to-dial functionality. Its intuitive interface and ability to transform phone numbers into clickable links make it a valuable tool for enhancing productivity and communication.
